Frequently Asked Questions

We get a lot of emails and often those emails have the same question over and over again. So we thought it might just be easier to take note and add them here for you! If your question isn’t here, feel free to use our Contact Us Page!

Right now, Toy Nerds doesn’t have a physical store so unfortunately at this present time that’s just not possible. However, on a lot of our items, we offer video reviews and tons of images. If you are after an item that doesn’t have enough information on it feel free to email us and we will do our best to sort it out.

That’s the best thing about being a Toy Nerd. Toy Hunting can be difficult and time-consuming but we know a lot and I mean A LOT of collectors out there and if we don’t have that toy you are looking for we are more than happy to track it down for you. Feel free to email us at Admin@toynerds.com.au to find out more!


Here at Toy Nerds, we are updating our store with new stock daily. If there is something you are after but you can’t find it in the store feel free to email us at admin@toynerds.com.au and we will do our best to track it down for you.

Toy Rewards FAQ Questions

Toy Nerds Toy Rewards is our loyalty program here at Toy Nerds. The more you shop with us, the more you earn and the more you can save on future purchases!

Redeeming your Toykens is easy! Once you are ready to finalise your purchase, head to the Checkout and you’ll see the option to redeem Toykens.

You’ll find all your Toy Nerds Toykens in your Toy Nerds Account. Just log in to your account via the login button and head to your account.

Unfortunately not. All Toykens are attached to your account and your account only. If you have lost access to the account feel free to contact us.

Nope! Never! You earned they are yours to spend whenever you want!

Yes, 100% YES. You can’t accumulate any of the Toy Nerds Toykens without a Toy Nerds Account. It’s really easy to get an account.

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